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IDProjectCategoryView StatusDate SubmittedLast Update
0000974T99X171.00 SKB EagleSW Issuepublic2020-10-06 13:302021-12-23 17:23
Reporter(ALTech) Jason ParkAssigned To(SW) Kerwin Chen Due Date
PriorityurgentSeveritys2-severeReproducibilityhave not tried
Status closedResolutionopen 
Summary0000974: [BTF] BT is unpaired on an used STB and it is working as IR.
DescriptionHI Kerwin.

[Test version]
we tested with v15.522.4

[Issue]
It seem BT still is connected on TV setting. but only working IR key.

[ Pre condition]
RCU Pairing.

https://drive.google.com/file/d/1H5AyESuGNWCU6iPdov6zunyS5dACSNis/view?usp=sharing


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(SW) Kerwin Chen

2020-10-06 16:26

developer  

repairing.png (32,404 bytes)   
repairing.png (32,404 bytes)   

(SW) Kerwin Chen

2020-10-06 16:26

developer   ~0004526

Hi Jason,

Please also describe reproduce steps and attach Android logcat as well.
From the BT snoop file, I see only repairing process repeatedly.
Do you cover STB well to block signal from other RCU for repairing ?

(ALTech) Juyoung Park

2020-10-07 10:24

developer   ~0004543

Hi kerwin,
there is no logcat log.

I attached logs in BT RCU issue. (I think it's similar)

Case1. BT RCU reconnect in RCU upgrade window.
Case2. BT RCU is not workng in normal viewing.

Thank you.

(ALTech) Juyoung Park

2020-10-07 10:29

developer   ~0004544

please check attached logs.
Case1_logcat_RCU 업그레이드 창에서 RCU 키 입력시 재연결 동작처럼 보이는 현상.log (19,770,714 bytes)
Case1_btsnoop_hci_RCU reconnect.log (124,808 bytes)
Case2_btsnoop_hci_BT RCU not working.log (108,395 bytes)
case2_RCU not woring_logcat.log (8,980,058 bytes)
case2_RCU not woring_logcat.log.0001 (20,971,640 bytes)

(ALTech) Jason Park

2020-10-12 14:22

developer   ~0004585

hi kerwin.

after checking new log and please leave some comment here.

Issue History

Date Modified Username Field Change
2020-10-06 13:30 (ALTech) Jason Park New Issue
2020-10-06 13:31 (ALTech) Jason Park Assigned To => (SW) Kerwin Chen
2020-10-06 13:31 (ALTech) Jason Park Status new => assigned
2020-10-06 16:26 (SW) Kerwin Chen File Added: repairing.png
2020-10-06 16:26 (SW) Kerwin Chen Note Added: 0004526
2020-10-06 16:29 (SW) Kerwin Chen Assigned To (SW) Kerwin Chen => (ALTech) Jason Park
2020-10-06 16:29 (SW) Kerwin Chen Status assigned => feedback
2020-10-07 10:24 (ALTech) Juyoung Park Note Added: 0004543
2020-10-07 10:29 (ALTech) Juyoung Park File Added: Case1_logcat_RCU 업그레이드 창에서 RCU 키 입력시 재연결 동작처럼 보이는 현상.log
2020-10-07 10:29 (ALTech) Juyoung Park File Added: Case1_btsnoop_hci_RCU reconnect.log
2020-10-07 10:29 (ALTech) Juyoung Park File Added: Case2_btsnoop_hci_BT RCU not working.log
2020-10-07 10:29 (ALTech) Juyoung Park File Added: case2_RCU not woring_logcat.log
2020-10-07 10:29 (ALTech) Juyoung Park File Added: case2_RCU not woring_logcat.log.0001
2020-10-07 10:29 (ALTech) Juyoung Park Note Added: 0004544
2020-10-12 14:22 (ALTech) Jason Park Assigned To (ALTech) Jason Park => (SW) Kerwin Chen
2020-10-12 14:22 (ALTech) Jason Park Status feedback => assigned
2020-10-12 14:22 (ALTech) Jason Park Note Added: 0004585
2021-12-23 17:23 (SW) Jacky Chiang Status assigned => closed